Terms of service

1. Who we are

This website is operated by EML MEDIA DOO KRALJEVO, a company registered in the Republic of Serbia under registration number 21632392, tax ID 112236243, with its registered office at Heroja Maričića 93, 36000 Kraljevo, Serbia (“we”, “us”, “the company”).

2. Use of this website

You may read, print and share the pages of this site for your own information. You may not copy the site’s design or code, scrape it at a scale that burdens the server, or attempt to gain unauthorised access to it or to any system connected to it.

3. Information on this site

The descriptions of our services are provided for general information and do not constitute a binding offer. We take care that the information published here is accurate, but we do not warrant that it is complete or current at every moment.

4. How engagements are agreed

Work is agreed separately in writing for each engagement — by a quotation, order form, statement of work or the corresponding record in a client panel we operate. That document defines the scope, timetable and fees, and prevails over anything stated on this website.

5. Fees and payment

Unless the engagement document says otherwise, fees are quoted exclusive of any applicable taxes and are invoiced as the work is performed. Invoices are payable within the period stated on the invoice. Recurring services may be suspended if invoices remain unpaid after written reminder.

6. Client responsibilities

Where an engagement requires access to your systems, domains, hosting or analytics accounts, you are responsible for providing that access and for having the right to grant it. You are responsible for the legality of material you ask us to publish and for holding the necessary rights to it.

7. Results

Search visibility depends on the decisions of third-party search engines, which we do not control. We commit to the work described in the engagement document and to reporting honestly on its measured effect. We do not guarantee any particular ranking, traffic level or revenue outcome, and you should treat anyone who does with suspicion.

8. Intellectual property

On payment in full, deliverables produced specifically for you under an engagement pass to you. Tooling, frameworks, internal platforms and pre-existing components used to produce them remain ours, and we grant you the licence needed to use the deliverables for their intended purpose.

9. Confidentiality

Each party will keep confidential the non-public information it receives from the other and use it only for the purposes of the engagement.

10. Liability

Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, our total liability arising out of an engagement is limited to the fees paid for it in the twelve months preceding the event giving rise to the claim, and we are not liable for indirect or consequential loss, loss of profit or loss of data.

11. Termination

Either party may terminate an ongoing engagement on the notice period stated in the engagement document, or on 30 days’ written notice if none is stated. Work completed and costs committed up to termination remain payable.

12. Governing law and jurisdiction

These terms are governed by the laws of the Republic of Serbia. Disputes that cannot be resolved in good faith between the parties fall to the competent court at the company’s registered seat in Kraljevo.

13. Contact

Questions about these terms: contact@emlmediadoo.com.